Softrol's SofTrak technology is a complete rental product management system for industrial and institutional laundries that understand the value of garment identification through bar codes or RF chips. The SofTrak system comes equipped with various modules to enhance the garment tracking process, including:
Garment Tracking Module
The primary module for SofTrak is the garment tracking interface for production employees. It contains Usage Counts, Garment Assignments, and Route Management. With this module, production employees can quickly and efficiently manage garment inventory and movement, ensuring accurate tracking.
Customer Relations Module
The Customer Relations module allows customer service employees to manage all information about customer accounts quickly. With this module, customer service employees can provide timely and accurate information about the garment rental process, enhancing the customer experience.
Purchasing Module
The Purchasing module is designed to create and manage purchase requests, automating the process by adding items to purchase requests through the stockroom work order process. This module streamlines the purchasing process and ensures that necessary items are always in stock.
Invoicing Module
The Invoicing module allows the plant to create and track customer charges, providing invoicing by delivery or by customer. This module provides accurate and timely billing, ensuring that the plant is paid for its services.
Stockroom Module
The Stockroom module is designed for the stockroom manager, allowing the filling of work orders from stock. It also works with the Purchasing module to order products that are unavailable from the current inventory. This module ensures that the stockroom is always adequately stocked with necessary items.
Reporting Module
The Reporting module contains a highly flexible reporting system unique to the business requirements. Virtually any report can be created to meet the needs of the business, providing accurate and timely data for decision-making.
Web Interface Module
The Web Interface module provides an online and live view for customers, allowing them to see current product delivery schedules, invoices, and requested changes in the garments assigned to their employees. This module enhances customer experience and provides transparency in the garment rental process.
Conclusion
In conclusion, Softrol's SofTrak technology plays a vital role in garment tracking solutions, providing a comprehensive rental product management system for industrial and institutional laundries. With its various modules, including Garment Tracking, Customer Relations, Purchasing, Invoicing, Stockroom, Reporting, and Web Interface, the SofTrak system ensures accurate and timely tracking of garments, enhancing the overall customer experience. For more details, call us at (770)-203-2782 or visit our website.